We help patients start treatment and stay on therapy

We design turnkey patient support programs for pharmaceutical companies: special drug prices, diagnostic testing and ongoing patient support.

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15 years on the market100+ pharmaceutical brands3M+ patients

Support at every stage of treatment

Olekstra programs make it easier for patients to get tested, obtain their prescribed medicines and follow their doctor’s advice. Additional services help them cope with everyday challenges.

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Our solutions

Patient support that delivers on your portfolio goals

Tender market

We help patients complete diagnostics and start their prescribed treatment while state drug provision is being arranged, and support them while they wait for procurement and delivery of the medicine.

Commercial market

We design programs to launch a product or a new indication, enter new segments and support course-based treatment, with terms tailored to the brand’s goals and budget.

New markets

We adapt a patient program to a new country: eligibility, language, pharmacies and service partners. We launch and run it with consolidated reporting for the regional team.

Capabilities

Everything your program participants need

Special prices in pharmacies

Olekstra’s online processing sets an individual pharmacy price for each participant, taking into account past purchases, program rules and the remaining support balance.

Lab tests and diagnostics

We organize anything from a single lab test to a multi-step diagnostic pathway. Olekstra’s CRM for physicians and a program coordinator on the hotline guide participants along the way.

Transport and logistics

We arrange patient travel to testing or treatment sites, transport of biological samples and drug logistics through specialized providers, including dedicated transport for patients with special needs.

Specialist advice and support

We bring in medical specialists, psychologists and lawyers for specific questions. Qualified experts help patients understand the support available and make use of their benefits.

Patient and caregiver education

We prepare clear materials about the disease, the prescribed therapy and the program. We train patients in administration technique and support the family members who care for them.

Personal coordinator

Patients have a single point of contact for program questions. The coordinator tracks each request, helps arrange services and brings in the right specialist when a question needs a dedicated solution.

Digital for your program

We build a website, a personal account and WhatsApp chatbots for your program, with notifications about requests, purchases and visits, educational content and feedback.

Pharmacovigilance, compliance and safety

Programs are designed around local requirements for personal data, consents and drug safety reports. Olekstra’s quality system has passed hundreds of audits by big pharma companies.

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Support at every stage

From diagnosis to completion of therapy

One Olekstra platform for every stage where patients need help.

  1. 01

    Diagnosis

    Referral to a specialist, transport and screening tests to obtain a prescription.

  2. 02

    First pack

    Expert advice on accessing benefits and starter kits at a reduced price.

  3. 03

    Therapy

    Reminders, education, services and discounts to help patients follow their doctor’s advice.

  4. 04

    Outcomes

    Gamification helps patients keep healthy habits and improve treatment outcomes.

Therapeutic areas

For course-based, high-cost and rare disease therapies

Olekstra works with pharmaceutical companies across a wide range of complex diseases and conditions where adherence is critical to treatment outcomes.

  • Cardiology

  • Immunology

  • Neurology

  • Endocrinology

  • Pulmonology

  • Oncology

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Proven results

Our programs have helped pharma brands achieve their most ambitious goals

Statin course length up from 1.2 to 2.8 packs per patient2X
Growth in oncology portfolio sales in the commercial segment3X
Day-90 patient retention in migraine therapy+70%
Average adherence improvement across a cardiology portfolio+35%

Case studies

Challenges we have solved for pharma companies

Special drug prices, diagnostic testing and support in everyday life.

Financial supportOncohematology

Making course-based treatment more affordable

We enabled patients to obtain their prescribed medicine at a special price in partner pharmacies, combining prescription checks, ordering and dispensing. The program tracked purchase timing and individual support limits.

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DiagnosticsCardiomyopathy

Guiding patients through every diagnostic step

We linked scintigraphy, immunofixation and genetic testing into a single pathway. The physician decided which test came next, while the program team arranged appointments, patient travel and sample transport.

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ServicesIBD

Supporting patients in everyday life

We complemented drug therapy with practical help: consultations with a psychologist and a gastroenterologist, 24/7 access to an on-call doctor, legal support and lab tests. Electronic diaries helped patients record how they felt and what they ate.

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Financial supportGLP-1 therapy

Making high-cost treatment more affordable

We designed a special-price program for the drug and the needles used to administer it. Support terms depended on the treatment stage, the number of packs and the intervals between purchases. The program was aimed at lower-income patients.

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Patient routingSpasticity

Helping patients find the right specialist

We set up a free hotline to find specialists in diagnostics and botulinum toxin therapy. Primary care physicians could refer patients to the program, and operators told them where to get a specialist consultation.

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Geography

We design and launch patient programs for Kazakhstan, Uzbekistan, Azerbaijan, Kyrgyzstan, Tajikistan, Armenia, Georgia, Belarus, Moldova and Mongolia.

Map: Kazakhstan, Uzbekistan, Azerbaijan, Kyrgyzstan, Tajikistan, Armenia, Georgia, Belarus, Moldova and Mongolia

Why Olekstra

The Olekstra advantage

01

Control at the pharmacy counter

At checkout, the system verifies the patient’s eligibility, the prescription, the price and the number of packs. The pharmacy dispenses the drug according to program rules.

02

Documents in hours, not weeks

Patients sign consents and other documents electronically. This speeds up enrollment and the exchange of medical information: no waiting for paper originals to arrive.

03

Timely communication

We draw on 15 years of patient program data. Machine learning models help identify the risk of dropout and choose the right moment to reach out to the patient.

04

Business case and launch support

We help turn an idea into a program: build the business case, map the patient journey, calculate the budget and estimate the return. We prepare arguments for internal approval and support the launch.

AbbottAbbVieAkrikhinAstraZenecaBelupoBiocodexGSKIpsenJohnson & JohnsonKRKALundbeckMerzNovartisNovo NordiskOzon PharmaPfizerRocheSanofiSentissSolopharmSun PharmaTevaWörwag Pharma

About us

Improving treatment adherence since 2012

We build support programs for pharmaceutical and medtech companies, combining our team’s experience, a digital platform and day-to-day work with patients and partners. We handle everything from program launch to patient support.

Take the next step toward accessible therapy for your patients

Tell us about your case, and we will create a patient journey map (CJM), a program design and a preliminary ROI estimate free of charge.

Discuss a program